Shipping & Exchanges Policy
1. When can I receive package after the payment?
Processing Time : After we receive your order, we conduct Quality Control checks and testing in order to ensure the product's quality prior to shipment. The processing time varies depending on the specific product with the average processing time being approximately 1-3days; however, it can also be affected by the item's stock status.
2. What shipping method DesiGner virgin Hair use?
We're partners with Local USPS & Fedex/DHL for safer international for shipping most countries using DHL/Fedex：3-14 Days
3. Shipping Charge varies and some times free with Paypal or cashapp for usa buyer and some international locations who use WU/MG. we use currency exchange to ship for you, allowing you to enjoy same low rates as our USA clients and free shipping... Lets discuss.
4. How to track my order?
All items even INCLUDING EMS/USPS packages will need signature confirmation, Once the order is placed, our system will send you an email about the order details. You can use tracking number tracking orders from tracking link or using tracking #.
All orders will undergo validation from our Fraud department, to detect and stop any fraudulent orders from being placed from our website. This is an attempt to protect all of our customers and their personal information.
DESIGNER VIRGIN HAIR, LLC, RESERVES THE RIGHT TO DENY Any Returns. ( our
team works endlessly to ensure your delighted with your new products.
Please LIVE CHAT OR email us: 10AVIRGINHAIR@GMAIL.COM, RAWHAIRGURU@GMAIL.COM for further assistance.
ALL DOMESTIC ORDERS ON THIS SITE TAKE 5-10 BUSINESS DAYS (NO HOLIDAYS & NO WEEKENDS)
FOR FASTER SHIPPING, PLEASE REQUEST INVOICE , or PAYPAL.ME/RAWHAIRGURU, CASHAPP $GOTREMY, DIRECT BANK OR MONEY ORDERS ACCEPTED.
ALL INTERNATIONAL SHIPMENTS: 5-21 BUSINESS DAYS *FROM THE TIME OF SHIPPING , (times may vary) by country.
PLEASE LIVE CHAT FOR ADJUSTMENTS TO ENSURE YOUR ORDERS IS 100% CORRECT BEFORE ORDERING, THERE WILL BE NO ORDER CHANGES ALLOWED AFTER YOUR PAYMENT HAS BEEN SUBMITTED .